FAQs


Returns

Handmade items are not perfect and there may be imperfections. This is all part of their charm, but if something isn't right please email me at hello@magpiesnestjewellery.com and I will work with you to resolve any issues.

Purchases are non-refundable and non-returnable, but in the unlikely event that there is a problem with your order, any issues must be reported within 7 days of receiving your order.

Shipping

Shipping is automatically calculated at checkout depending on your location.

All ready-to-ship items will be shipped within 3-5 working days.

All shipping is tracked and signed for. 

Guernsey residents have the option to collect from my home studio for free, please select this option at checkout and email me to arrange a collection date and time.